Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Industrial App website at industrial.app (the “Service”), operated by DeepTechWorks LLC (“DeepTechWorks,” “we,” “us,” or “our”). By using the Service, you agree to these Terms. If you do not agree, do not use the Service. Use of the Industrial App mobile application is governed by the separate Terms you accept inside the app at first launch.

Eligibility

You must be at least 18 years old to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Access and availability

Industrial App is publicly available and free to download on Google Play. Anyone may download it and create an account; no invitation, referral, access code, waitlist, or affiliation with any organization is required. Features may change without notice, and we may change, suspend, or discontinue any part of the Service at any time.

Subscriptions

Some features of the Industrial App are offered through paid subscription plans, bought inside the app. Each plan includes a monthly allowance of messages to the agent, shown before you subscribe; the free plan includes a smaller allowance. Subscriptions are sold and billed by the app store on your device — the App Store on iOS, Google Play on Android — under that store’s terms, in the currency and at the price the store shows before you confirm. Payment is charged to your store account at confirmation of purchase, and the subscription renews automatically each billing period until you cancel it. You can cancel at any time in your store account settings; cancellation takes effect at the end of the current billing period, and you keep access until then. Refunds are handled by the store under its policies. If the price of a plan you already have changes, you will be told before the new price applies, as the store’s rules require, and you may cancel before then. A subscription is tied to the account it was bought on and cannot be transferred. The full terms you accept inside the app govern your use of it, including these plans.

Fair use

A plan is for the personal use of one person, through the app, at the pace a person types and reads. Each plan includes a monthly allowance of messages, and usage must stay reasonable and within it. Don’t share your account or sign-in, send messages by automated means, or resell or pass on access. Where usage is not reasonable, we may limit or pause the account; we may also adjust allowances to keep the service available to everyone, and if a change applies to a plan you already have, you will be told first.

Acceptable use

You agree not to:

• use the Service for any unlawful, harmful, or fraudulent purpose;
• submit information that is false, or that is not yours to submit;
• attempt to disrupt, overload, probe, or gain unauthorized access to the Service or its systems;
• scrape, harvest, or systematically collect data from the Service; or
• reverse engineer or interfere with any part of the Service except as permitted by law.

Intellectual property

The Service, including its software, content, design, and the Industrial App name and logo, is owned by DeepTechWorks and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for its intended purpose. All rights not expressly granted are reserved.

Aggregated and de-identified data

We may create and use aggregated and de-identified data derived from use of our products and services—for example, market signals such as observed equipment lead times, pricing trends, and supplier reliability—to operate, improve, benchmark, and build features of our products. Such data is aggregated and stripped of information that identifies you or your organization, and we may retain and use it during and after your use of the Service. We will not disclose your confidential information or personal information except as described in our Privacy Policy.

Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Any information provided through the Service is for general purposes and is not professional, engineering, procurement, or legal advice; you are responsible for decisions you make using it.

Limitation of liability

To the maximum extent permitted by law, DeepTechWorks will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or relating to your use of the Service.

Governing law

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in the State of Texas for any dispute arising out of or relating to these Terms or the Service.

Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Contact us

Questions about these Terms? Email legal@industrial.app.